FAQ
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What is NovaCanvas?
NovaCanvas is an online AI image generator for business. Describe the image in plain language and get commercial-grade results with reference consistency, transparent backgrounds and up to 4K resolution.
Is it free to use?
Yes. Registered users get 20 free generations a day; guests get a small trial quota. Upgrade to Pro anytime for more quota, 2K/4K output and transparent backgrounds.
Which resolution should I pick?
1K for social and daily use (fastest); 2K for e-commerce listings and banners; 4K for print posters and large formats. Higher resolution means richer detail and slightly longer generation.
How long does one generation take?
Typically 10–60 seconds depending on resolution, with live progress streamed to the page.
Can I use the images commercially?
Yes, images you generate belong to you. Please comply with local laws and avoid infringing content.
Is my account information safe?
Yes. We collect only the minimum information required for the service, store passwords encrypted, and never sell or share your prompts or generations with third parties.
Why does a generation sometimes fail?
Content-policy triggers, temporary upstream congestion, or exhausted free quota. The system retries automatically across dual nodes.
Which aspect ratios are supported?
1:1, 16:9, 9:16, 4:3, 3:4, 3:2, 2:3, 5:4, 4:5, 21:9, 9:21, 2:1, 1:2 and more — every common spec for e-commerce, social and print.